Last updated: 9 May 2026
Data Controller
Grown Lab Diamond (VAT: BE0720809473), Koningin Astridplein 31 bus 43, 2018 Antwerpen, Belgium. Email: info@astridgold.be. Tel: +32 490 25 90 05.
Data We Collect
When you place an order or contact us, we collect:
- Name and email address
- Delivery address and telephone number
- Payment information (processed securely by Stripe/PayPal — we do not store card numbers)
- Order history and correspondence
- Website usage data (via analytics cookies)
How We Use Your Data
We use your personal data exclusively to:
- Process and fulfil your orders
- Communicate with you about your order or enquiry
- Send marketing communications (only with your explicit consent; you may unsubscribe at any time)
- Comply with our legal obligations
Third Parties
We share data only with trusted service providers who assist us in operating our business: DHL (delivery), Stripe/PayPal (payment processing), and our email platform. We do not sell, rent, or trade your personal data with any third party for marketing purposes.
Cookies
We use essential cookies (required for the website to function) and analytics cookies (to understand how visitors use our site). We do not use advertising or tracking cookies. You may disable non-essential cookies in your browser settings at any time without affecting your ability to use our website.
Data Retention
Order data is retained for 7 years in accordance with Belgian accounting law. Marketing consent data is retained until you unsubscribe. You may request deletion of all other personal data at any time.
Your Rights (GDPR)
Under the GDPR, you have the right to:
- Access: request a copy of all personal data we hold about you
- Correction: request correction of inaccurate data
- Deletion: request deletion of your personal data (where legally permitted)
- Portability: request your data in a portable format
- Object: object to processing for marketing purposes at any time
- Complaint: lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be)
Contact
For any privacy-related enquiry or to exercise your rights, contact us at info@astridgold.be. We will respond within 30 days.